Refund policy

At VALAR, we aim to ensure you are satisfied with your purchase. Please review our policy carefully before making a purchase.

Exchanges

• We offer exchanges within 14 days of the original purchase date.
• Items must be unused, unworn, and in original condition, with packaging intact.
• Proof of purchase (receipt or order confirmation) is required for all exchanges.
• Exchanges are subject to product availability. If the requested item is not available, store credit may be offered.

Non-Returnable Items

• Items that show signs of wear, damage, or alteration are not eligible for exchange.

Refunds

• Refunds are not accepted under any circumstances.

How to Request an Exchange

• Send an email to info@valarqa.net and our team will guide you through the exchange process.

VALAR reserves the right to refuse any exchange that does not meet the above conditions.